Skip to content

Privacy policy

This policy explains what personal data the harkaq.com website processes, why, and how you can exercise your rights. It does not cover the Harkaq product, whose data processing is governed by the contract with each customer.

Who is responsible

HARKAQ S.A.C., based in Lima, Peru, is the controller of the personal data collected on this site. You can reach us at hello@harkaq.com.

What data we process and why

Data Purpose Basis
Data you send us through the contact form or by email (name, email, company, role, message) Reply to your inquiry and, if you ask, arrange a meeting or a pilot Your consent when you write to us
Browsing data collected by Google Analytics 4 and Microsoft Clarity (pages visited, device, approximate location, interaction with the page) Understand how the site is used and improve it Your consent in the cookie notice
Server technical logs (IP address, date, requested page) Run the site and protect it from abuse Legitimate interest in site security

We don’t sell personal data or use it for advertising.

Cookies

Analytics cookies (Google Analytics and Microsoft Clarity) only run if you accept them. You can change your choice at any time from “Cookie preferences” at the bottom of every page. If you decline, the site works the same.

Who we share data with

With the providers that help us run the site: Amazon Web Services (hosting), Google (analytics) and Microsoft (email and Clarity). Some of them process data outside Peru, in particular in the United States. We choose providers that offer adequate protection safeguards.

How long we keep it

Emails, for as long as the business relationship lasts or until you ask us to delete them. Analytics data, for the period configured in each tool, no longer than 14 months. Technical logs, up to 90 days.

Your rights

Under Peru’s Law 29733 and its regulation, you can request access, rectification, deletion or objection to the processing of your data by writing to hello@harkaq.com. We respond within the legal deadlines. If you are not satisfied, you can contact Peru’s National Authority for Personal Data Protection.

Changes

If we change this policy, we will publish the new version here with its update date.