The pressure is speed
In retail, software is the store: e-commerce, the app, payments, logistics and loyalty. Teams live with dates that don’t move, like campaigns and peak seasons, and AI agents are the most direct way to deliver more in less time.
The risk lies in what the agent has at hand: payment gateway keys, access to the customer database and marketing platforms, and code that ships many times a day. Often, external vendors are also involved who shouldn’t receive those credentials.
What you gain with Harkaq
Speed without handing over the keys. The agent works without credentials; the gateway injects them only for allowed actions.
One policy for vendors too. Internal or external, everyone works in isolated workspaces under the same policy, and everything is logged.
Payments and customer data out of reach. The gateway inspects everything that leaves and blocks whatever isn’t approved or can’t be inspected.
Releases under control. What the agent produces arrives labeled and reviewed by someone else before production, even in campaign week.